Closer to the people you care about.

One SIP account shares the same minutes between the web account and external SIP applications. The package covers +993 numbers; every started talk-time minute counts as a full minute, 60/60. Covered calls cost 0 USD and have a separate package note in history. Only one covered call can run at a time; wait for settlement before another. Active covered minutes work with zero cash balance; other countries require funds and never consume this package. A single call also has the service duration limit; remaining minutes stay available for later calls.

A package lasts the validity displayed at purchase from activation or until its minutes run out, whichever happens first. Unused minutes expire without rollover. The current call may end at the minute or validity limit. The next prepaid queued package activates first; renewal is considered when the queue is empty. Without a new package, the next call uses the normal rate if sufficient cash is available.

Yes. The full price is charged when purchased. If a package is active, the next one waits in a queue; its own displayed validity start only on activation. Prepaid packages activate in purchase order before a new renewal purchase. If account settings need review, a paid package remains pending; contact support or cancel before activation.

Check auto-renewal when buying. Once minutes or validity end and the prepaid queue is empty, a new package is bought only if the balance covers the full price. A positive but insufficient balance is not enough. A waiting renewal may run automatically after a top-up. Disable renewal in My packages; this does not cancel the current package or prepaid queue. A newly selected package becomes the future renewal choice. Leaving the box unchecked on another purchase does not disable existing renewal. A price increase or quota/validity change requires fresh consent.

In My packages, use Cancel and refund to balance on a waiting paid package. Before activation, its full price returns to the buyer balance exactly once. Purchase and refund both remain in financial history. This cancellation is unavailable once activated. Cancelling a queued package does not disable renewal; turn it off separately if needed.